Delivery Terms

Delivery takes place EXW (Ex Works), LIGHT-POINT A/S’ warehouse, Denmark – Incoterms® 2020, unless otherwise agreed in writing. Risk passes to the buyer upon collection or handover to the carrier. In the event of agreed carriage-paid delivery (franco), risk passes upon delivery to the agreed address. The buyer is only entitled to cancel the order due to delay if the delivery is delayed for more than 30 days. bReturns will only be accepted upon prior written agreement and only in their original packaging and in undamaged condition. A copy of the shipping slip or invoice must be included with the returned goods. Incorrectly ordered standard items are subject to a 20 percent deduction for handling and inspection. Special-order items, consumables and opened light sources are non-returnable. For purchases of less than DKK 1,000.00/NOK 1,300.00/SEK 1,300.00/EURO 140.00 excl. VAT, there will be a processing handling fee of DKK 75.00/NOK 100.00/SEK 100.00/EURO 10.00 excl. VAT.