Submit a claim

Dear customer, thank you for taking the time to submit a claim. We always strive to process inquiries as quickly as possible. For this to be possible, please select the correct alternative below. 

I am a business customer
Please fill in the form below. Make sure to fill in all the obligatory fields marked with a *. Use the description field to share as many details as possible.

I bought my product at
Fill in the form below. Write your personal name instead of the company name and your order number instead of customer no.

I bought my product at LIGHT-POINT’s own store
Please contact the store directly.

I bought my product from another reseller than LIGHT-POINT
In case you bought your product from a local store or online shop (that is not LIGHT-POINT) – please contact the reseller directly.

Thanks in advance,